We are celebrating 10 years!

We are celebrating 10 years!

We are celebrating 10 years! 

October is a special month for USS, as we celebrate 10 years as a company. These past 10 years have meant so much to us as we have continued to grow and serve so many of you. We want to say a special thank you to all our clients for allowing us the opportunity to serve you. For the many referrals, and recommendations that have been sent our way, and the unending support we have experienced over the years. We have some exciting things to share with all of you and look forward to many more years, of being your dependable Heating, Air, and Plumbing service ally.  – Your Upstate Service Solutions Team

The Beginning

We have reached such a milestone, and wanted to share our story of how Upstate Service Solutions came to be. Upstate Service Solutions was started by Steven and Brandy Manley. Brandy grew up in the HVAC industry, as her Dad owned an HVAC business and her Grandfather worked in the industry as well. Steven worked in the fire service and his schedule allowed for two days off in a row, so he worked with Brandy’s Dad on those days. In August of 2010, Brandy’s Dad passed away, but his customers continued to call, leading to Steven continuing to service them on his days off.

In October of 2010 Upstate Service Solutions was created. What the Manley’s thought would be a part time job, grew to Brandy leaving her full-time job, in the first few years of the business, to help with the administrative side of things. And Steven leaving the fire service to work for USS full time in 2016.

“Today, 10 years later, neither of us dreamed of this. We couldn’t be more grateful for our team; the smiling faces that answer the phone, the skilled/knowledgeable technicians and installers that we get countless compliments on, and finally, you all, the clients.  We talk over dinner more times than not about client interactions. You’ve been the source of so much encouragement and “day-making” without even trying.  We are so thankful! ” 
– Steven and Brandy Manley 

Our Mission

As we look to the future, we wanted to share our mission as we begin to think about the next 10 years. We wanted our mission to express our goals as a company together and our dedication to serve the Upstate.

Office Update

As many of you know we recently moved offices. We are so thankful for the growth that we have seen over the years and are so excited to have ample space to grow our team so we can best serve all of you! Our office crew has been working on making the lobby our own and we have a very important piece of the puzzle in place. Our sign. 

A huge thank you to Dave Wehunt at Wood-Eze for the beautiful work that he did. The detailing in the background was too pretty to cover up. Feel free to contact him at wouldeze@gmail.com for any projects that you may have!

Community Involvement 

USS has been so blessed over the years, and we want to give back to our community. We believe that giving back to the community is so important as we lay the foundation, for families and future communities. We have given some thought to how we as a company wanted to be a blessing to different organizations. Our team filled out a survey of causes they are passionate about and we paired those with local organizations that have a similar mission to our own. We want to share those with you, our community, and share some ways that you can partner with us.

How You Can Partner with Us 

Beginning October–December 31st, we will be partnering with Upstate Warrior Solutions. Their mission is to provide support, to veterans and their families as they get reacclimated to local life. Their mission extends to housing, healthcare, education benefits, and employment services. We are excited to not only be partnering with them, but also have the opportunity to share that with all of you. As we become aware of community events and opportunities, we will share those with you, as well as share a few ways that you can give to their organization.
One way you can donate to Upstate Warrior Solution is by donating gift cards. Gift Cards for groceries, gas, and transportation (Lyft, and Uber.) They ask that the cards be no more than $20, as these have the most impact. You can also give through their website, where you can pick your amount and even donate in honor of a veteran that you know.  Donate Here 

Another way to donate is to use Amazon Smile, here in the office, we consider Amazon to be our friend as it is so easy to order office supplies and coffee supplies and have them delivered to us in a couple days. Amazon Smile allows for us to make the same purchases but donate a part of our order total to the organization of our choice. So, for the quarter we are going to be using Amazon Smile as one way we are giving back. The link below will take you to the website, and you just have to log in just like you would for a normal Amazon order. The process is so simple, and easy, so why not take the extra step to give back to a great organization. Click Here to Learn About Amazon Smile 


Another way we are partnering with our community is, for the month of October through November 20th we will be hosting a food drive. We will be taking donations at our office, where we will have boxes set up for you to come drop off the items you wish to donate. Those items will be listed below:

Most Needed Items: 

  • Canned Meats 
  • Canned Soup 
  • Canned Vegetables
  • Cereal
  • Dry Beans
  • Dry Pasta
  • Mac & Cheese
  • Peanut Butter
  • Rice
  • Paper Goods 
  • Plastic Bags
  • Diapers
If you wish for us to pick up your donations please call our office and we will be happy to have one of our techs come by and pick the items up. If you drop off your items you can stop in to our new office, see our new sign, and say hello to our office crew. We would love to see you! Keep an eye on our Facebook page, as we will be posting updates and opportunities for you to get involved. We are excited about these opportunities and hope that you will partner with us! 

Recipe of the Month 

October is here which means Fall is finally here! Fall means pumpkins, apples, warm cider, and yummy smells. This month’s recipe brings the best fall flavors into a quick and easy dinner, that you and your family will love!

Harvest Chicken Casserole 

“This small company is a home run. They’re extremely professional and prompt with their service. Even in their peak season, they always find time to help us with our urgent repairs. They’re willing to educate you not only so you understand but also so you can save money by potentially doing some smaller, simpler repairs yourself. I recently recommended this company to a friend who was very pleased with his service. The next time I saw one of their employees he knew exactly who I was talking about and remembered his name. Their level of customer service is by far the best I’ve seen in any company in a long time.” – Ashleigh May 



Copyright © 2020 Upstate Service Solutions Inc, All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Email Marketing Powered by Mailchimp

No Comments

Sorry, the comment form is closed at this time.