Plumbing

From simple fixes to more involved projects, we come prepared to get it done right.

USS can handle all the “typical” plumbing problems—dripping faucets, running toilets, and leaking pipes—in addition to more complicated tasks, such as sewer servicing, gas and water supply system repair, line-locating, drain cleanings, and water and drain re-piping.

Services

Services

We can help with everything from fixing a leaky faucet to installing a new water heater.

Annual Service Agreement

Annual Service Agreement

Why should I schedule regular maintenance of my plumbing system?

FAQ's

FAQ's

Find out some of the causes of drips, clogs and plumbing-related odors around your home.

Services

Upstate Service Solutions is licensed, bonded and insured. Our plumbing-related products and services include:

  • Drain service: Got a clog? We’ll find the source and take care of it?
  • Fixture repair / Replacement upgrades: Whether a part is broken or you’re just looking to upgrade, we will ensure it’s done right.
  • Water heater installation and/or repair: We can work with all makes and models of water heaters, including tankless.
  • Sewer pipe repair and/or replacement: We can clean, repair or replace sewer pipe.
  • Pressure regulators: Allow us to install pressure regulators to protect the pipes in your home.
  • Installation and/or repair of residential plumbing accessories: We can help with spigots, faucets, toilets, garbage disposals and more.
  • Financing options: We proudly offer financing options with approved credit through Wells Fargo Financial National Bank. Learn more.

Annual Plumbing Service Agreement

Introducing our much anticipated Plumbing Service Agreement! A few months ago we expanded our plumbing department, and we have put together a PASA that gives you all the benefits of our normal service agreement program but focusing on the plumbing in your house.

How Often Do I Need This Maintenance?

This maintenance check is once a year and focuses on all of the plumbing components of your home.  These include:

  • Kitchen
  • Bathrooms
  • Laundry Room
  • Water Heater
  • Shut-Offs
  • And General Infrastructure

With the PASA program, you are given peace of mind knowing that everything is running as it should, the age of your water heater, and where the shut-0ffs are in the event of an emergency. You also receive 15% off any repairs that would need to be done in your home. You also take priority in scheduling, meaning we will try to get someone there the same day you call us, if we can. Your PASA will also be put on rotation, which will send you a reminder when your service is due, allowing for your home maintenance to be on our minds and not yours.

If you are already a member of our ASA program, there is a discounted cost for you to join the PASA program.  If you would like to learn more about pricing or have any questions, please give us a call at the office at (864) 423-3606.

FAQs

Why is my kitchen sink slow to drain?

A slow-draining sink with a garbage disposal means that there are two parts to the problem: the garbage disposal itself and the sink pipe that is connected to it. One or the other can become plugged of its own accord, or both can get plugged at the exact same time. Fixing a slow-draining sink first begins by troubleshooting the garbage disposal. If the garbage disposal is in working condition, the connecting pipe needs to be attended to.

I have a couple of drops of water coming out of the spout in the bathtub.

Drops of water coming out of a tub spout can be normal if it has a diverter, or it can be a leaky washer in the shower faucet. If it continues to leak all day, then it’s a leaky washer. If it leaks for an hour or so but then quits, it’s water draining down from the showerhead and emptying into the tub.

I am hearing a whistling sound that seems to be connected to the plumbing system. It comes and goes at times, but I can't find the cause of it. What could cause this?

The sound you are describing is usually caused by a toilet fill valve that is slowly leaking. To locate the leaking toilet, remove the lid of each toilet tank and adjust the fill valve mechanism until it stops.

Every time we flush our toilet, there is a foul odor. It smells like stinking fish and permeates the house. Could there be a leak in the pipes?

Generally when you have a foul odor when flushing the toilet, it means the toilet wax ring is not sealed to the toilet or the floor. Whenever you put water into a drain, it first has to push the air away. If the wax ring is not sealed, it will simply push the air between the floor and the bottom of the toilet into the room, instead of down the pipe. Because both air and water take up space in the pipe, you can’t put the water in unless you move the air out.

I have a foul odor coming from my garbage disposal.

Foul odors occur from a buildup of food debris within the garbage disposal. To eliminate this drain odor, place ice cubes and lemon or orange peels in the disposal and run for 30 seconds. Next, pour a little liquid dish detergent into the disposal while it is running. To clean out the debris created by the odor removal process, run cold water into the drain for about 30 seconds.

The temperature of my hot water seems to be higher than what I think I need. How can I conserve energy yet also be sure that there is an adequate amount of hot water?

Most people are comfortable with their hot water set at 120°F, which is also the new standard that manufacturers use when pre-setting your water heater temperature at the factory. If you have an older model, set the thermostat at medium.

What are some green options for my home?

Installing low flush toilets will help conserve water, as they use about half the amount of a regular toilet. Installing low flow showerheads and faucets will also reduce your water usage. A simple aerator in your faucet will conserve water too. Tankless water heaters provide instant hot water, and savings, eliminating the need for a tank. You can also lower the thermostat on your water heater.