Job Openings

Open Positions

Upstate Service Solutions is growing and we are looking to fill multiple positions. Please select one of the positions below to learn more about the opportunity.

HVAC Installation Helper

Prior experience in residential HVAC would be nice, but we are willing to train someone that’s mechanically inclined.

Primary Job Function: To assist in installing residential HVAC systems to include duct work, while meeting company standards of installation process, and customer service standards.

Requirements:

  • Pass a drug screen and criminal background check
  • Clean driving record and current driver’s license
  • Ability to lift at least 75 lbs.
  • Be able to work outside
  • At least 18 years old
  • High school diploma or GED
  • Flexible schedule-able to work overtime as needed

Qualifications:

  • Strong customer service and communication skills
  • Steady work history
  • HVAC install experience or general knowledge
  • Organized and efficient
  • Self-led, team oriented
  • View safety as priority one in regards to other employees, tools and surroundings

Benefits:

  • Competitive pay
  • Retirement account participation with company match
  • Paid holidays/vacation
  • Uniforms

Lead HVAC Installer

Seasoned employee, experienced in residential HVAC is a requirement.

Primary Job Function: To lead the installation process for residential HVAC systems to include duct work, while meeting company standards of installation process.  

Requirements:

  • Pass a drug screen and criminal background check
  • Clean driving record and current driver’s license
  • Ability to lift at least 75 lbs.
  • Be able to work outside
  • At least 18 years old
  • High school diploma or GED
  • 2 plus years HVAC install experience
  • EPA Certified
  • Provide hand tools needed for the job

Qualifications:

  • Strong customer service and communication skills
  • Steady work history
  • Strong troubleshooting and/or diagnostic skills
  • Organized and efficient
  • Competent in HVAC installation and ductwork systems
  • View safety as priority one in regards to other employees, tools and surroundings
  • Self-led, team oriented

Benefits:

  • Competitive pay
  • Retirement account participation with company match
  • Paid holidays/vacation
  • Uniforms

Office Administrator

Upstate Service Solutions is a rapidly growing residential, multi-service provider specializing in residential heating/ac, plumbing, and electrical services. At USS, we strive to provide exceptional customer service and quality work to our customers.

To continue to grow as we are, we are currently hiring for an office administrative position. This person would primarily be responsible for dispatch, answering phone calls, and scheduling jobs. Eventually, other duties will be given on an as-needed basis per the owners.

The candidate must have a great attitude, be self-motivated, detail-oriented, and a team player. It is vital that this candidate is proactive in a fast-paced, dynamic, rapid-development environment. The responsibilities of this role are broad and require self-discipline and competency to be able to multi-task and maintain an upbeat attitude.

RESPONSIBILITIES AND DUTIES:

  • Professionally administer and route all incoming calls in a polite, enthusiastic and friendly manner
  • Customer follow-ups
  • Scheduling

MINIMUM QUALIFICATION SKILLS:

  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Excellent verbal and written communication skills
  • Proficiency with MS Office Suite, QuickBooks
  • Ability to quickly adapt to use of new software
  • Customer service attitude
  • Hands-on experience with office equipment
  • Must be able to communicate in English

This job description is not intended to be an exhaustive list of all requirements and responsibilities and is subject to change without notice based on the needs of USS.

EXPERIENCE:
preferred but not required

  • Data entry
  • Administrative assistant
  • Service industry work

EDUCATION:

  • High school or equivalent

Upstate Service Solutions is an Equal Opportunity & Drug Free Employer offering a great work environment, competitive compensation, and benefits that include:

  • Benefit reimbursement plan
  • Paid vacation/holidays
  • Retirement

Position is full-time Monday-Friday, $14-16/hour; 8.0 hours a day with 1-hour lunch

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